Shipping policy

Thank you for shopping at zalic.shop, proudly operated by 3000 GBP, LLC. We specialize in providing elegant, high-quality bracelets tailored to our customers in the United States. We are dedicated to ensuring a seamless, reliable, and transparent delivery process from our hands to your doorstep.

1. Free Shipping Offer

We are pleased to offer 100% Free Standard Shipping on all orders across the United States. There are no minimum purchase requirements, no hidden fees, and no handling costs applied at checkout. The price you see for your bracelet is the final price you pay.

2. Shipping Destination

Currently, we focus exclusively on serving the United States market. We ship to residential addresses, commercial addresses, and PO Boxes within the United States. Please ensure your shipping address is fully completed and accurate at checkout to prevent any logistical delays.

3. Order Processing & Handling Time

Before your bracelet is dispatched, it undergoes a meticulous quality check and packaging process to ensure it arrives in pristine condition.

  • Processing Time: Orders are typically processed, packed, and dispatched within 1 to 3 business days (Monday through Friday, excluding major federal holidays).
  • Order Cut-off Time: Orders placed before 5:00 PM (Central Time / Eastern Time) will begin processing the same business day. Orders placed after this time or during weekends will be initiated on the following business week.

4. Shipping Methods & Transit Times

We partner with premier domestic and international courier services (including USPS, FedEx, and DHL) to secure safe delivery for your items.

  • Shipping Cost: Free Shipping ($0.00 USD) for all orders.
  • Estimated Delivery Time: 7 to 13 business days.

Please note that total delivery timeline is calculated as follows:

  • Total Delivery Time = Processing Time (1–3 days) + Transit Time (7–13 days)

While we make every possible effort to ensure your bracelets arrive within the estimated timeframe, minor delays may occasionally occur due to peak seasonal volume, severe weather conditions, or unexpected carrier service disruptions.

5. Shipment Tracking

Transparency is highly important to us. Once your order has been registered into the carrier system and dispatched, we will automatically send you a Shipping Confirmation Email containing your unique tracking number. You will be able to monitor the real-time location and progress of your parcel directly via the carrier's tracking portal.

6. Damaged, Lost, or Missing Packages

If your bracelet arrives damaged during transit, or if your tracking status shows "Delivered" but you have not received the physical package, please follow these steps immediately:

  • Damaged Items: Inspect your package upon arrival. Please photograph the damaged item and its packaging, and contact our team at support@zalic.shop within 48 hours of receipt so we can issue a complimentary replacement.
  • Missing Packages: Check thoroughly around your property, with family members, or neighbors. If the package remains missing, please contact our support team. We will coordinate with the logistics provider to launch an investigation and help resolve the issue promptly.

7. Order Cancellations and Modifications

If you need to change your shipping address or cancel an order, please email us within 12 hours of placing the order. Once an order has entered the dispatch or shipping phase, we cannot modify or halt the delivery. In such cases, please refer to our Return and Refund Policy after receiving the item.

8. Contact Information

For any questions, concerns, or updates regarding your shipment, please do not hesitate to contact our customer support team.

  • Company Name: 3000 GBP, LLC
  • Store Name: zalic.shop
  • Contact Person: TIMOTHY FRYMAN
  • Physical Address: 3134 GULF BREEZE PARKWAY, GULF BREEZE, FL, 32563, United States
  • Support Email: support@zalic.shop
  • Phone Number: +1 332-209-9126